Privacy policy

Billie and the Kids Harm Reduction Studio (“we”, “us”) publishes this static website to explain gambling harm, host a play-for-fun demo, and signpost independent support. This policy describes what information can appear when you visit billieandthekids.com, how long it may last on your device, and what we do not collect centrally because there is no member database behind the scenes.

What you actively send

Contact forms and modal check-ins run entirely in your browser. When you press send, the page shows a confirmation toast but does not push your text to a proprietary inbox on this hosting package. If you need a confidential response, email us directly at hello@billieandthekids.com from an account you trust so a clinician or advocate can reply outside this marketing-style layout.

Server logs and analytics

Your browser automatically shares technical data such as IP address, user agent, and requested file path with whatever company hosts the domain. We do not combine those logs with advertising profiles on our side, but the hosting provider may retain raw logs under their own contract. Ask them for retention windows if you require legal certainty beyond this overview.

Local storage choices

The cookie banner stores your Accept or Reject decision in localStorage so we do not nag every visit. Clearing site data removes that flag. The in-page support chat never uploads transcripts; messages exist only in your tab until you refresh.

Children and vulnerable adults

Content here discusses gambling mechanics frankly. We intend the material for adults who can contextualize risk. If you supervise a younger person, review together and prefer helpline voice support when emotions run high.

Updates

We may revise this policy when laws shift or when we add new static sections. The top of the file will always show the latest narrative even if search engines cache older copies for a while. Continued use after edits means you accept the refreshed explanation.

International visitors

Readers arrive from many jurisdictions. We describe practices in plain English aligned with UK and EU transparency expectations, yet your local regulator may define personal data differently. When in doubt, print this page, annotate your questions in the margins, and bring it to a advocate who understands cross-border hosting. We do not sell lists, append email addresses to brokers, or run retargeting pixels on this deployment.

Contact

Questions about privacy can be mailed to hello@billieandthekids.com. We answer non-urgent requests within a reasonable period and never charge for policy clarifications.